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Jenna Marthaller
Project Management Professional TBD
Huntington Beach, California, USA
My pronouns are She/Her/Her.
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About
Project Management Professional with hands-on experience working at the intersection of social work and project management to improve client outcomes and create meaningful change in the community. Hands-on Leader focused on working with diverse, cross-functional teams to identify and capitalize on new opportunities to increase operational efficiency and maximize project ROI.
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Skills
Certified Associate in Project Management (CAPM), Subject Matter Expert, Stakeholder Engagement, Social Work, Psychology, Project Management, Partnership Building, Microsoft Office, Google Drive, Data Tracking, Cross-functional Team Collaboration, Consultations, Training
Industries
Community Based Work, Mental Health, Nonprofits, Project Management
Experience
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Medical Social Worker
August 2022 — Present Torrance, CA - Served as the point person for internal and external stakeholders by simultaneously managing 50+ patients and visiting 15 - 18 patients per week - Attained patient care goals resulting in positive outcomes and patient satisfaction by conducting 300+ biopsychosocial assessments, designing 300+ care plans, and researching and compiling tailored community-based referrals - Strengthened interdisciplinary collaboration by serving as a subject matter expert on social work and community-based resources and contributing to cross-functional knowledge sharing during multi-disciplinary meeting and as needed - Streamlined problem-solving for patients and their families which improved their ease with system navigation by guiding them through complex systems and facilitating solutions -
Clinical Consultant, Mental Health and Domestic Violence
July 2019 — June 2022 New York, NY - Trained and educated child protective staff by performing 15 - 20 consultations per week and providing 1-2 workshops per month, serving as a subject matter expert on mental health, domestic violence, and community-based resources - Increased program efficiency by significantly reducing consultation cancellations with the implementation of an appointment confirmation and reschedule system - Contributed to improved client outcomes by formulating tailored recommendations and community-based referrals which lead to increased client engagement and successful resource utilization -
Program & Services Coordinator
January 2017 — July 2017 Bethesda, MD - Ensured a smooth transition and continuity during various department reorganizations by conducting training sessions for new staff which minimized disruptions and aided in rapid adaptation to changes - Cultivated cross-functional team collaboration by organizing and executing multiple events and meetings – hosting over 100 attendees including the NIH-wide seasonal luncheon – which had high attendance and yielded positive feedback
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